When you buy a new laptop or phone, the first step is to install the onboard DES Laptop Tracking software on your laptop/phone. You then register the laptop on the internet with the tracking gateway; we shall guide you step by step through each process.
Once the laptop/phone is lost/stolen, it is strongly recommended that you report its loss/theft to the local law enforcement authorities and also report it on the Tracking gateway within 24-hours of the incident.
If your notebook is stolen, you can also simply activate onboard software that works with webcams. The software automatically captures photos of the thief and transmits their specific google map location to your email. The thief doesn’t know you are watching.
Once you notify the tracking gateway about the missing laptop, the gateway will do the following to help in the recovery efforts of the lost/stolen laptop computer:
- Continuously scan the network/internet waiting for the missing laptop/phone to connect.
- Call-in history of your laptop/phone from the time it was reported lost/stolen.
- Get the phone/laptop computer’s information (e.g. make and model #, serial #, etc.).
- Determine the location of the missing laptop/phone to help authorities retrieve the system.